LOWFIRST - Hosting Support Help and Care for Customers

Need help?

There are many ways to reach out to us.

View Invoices

Connect With Us

Virtual Helpdesk

Email Us

Technical Support: support@lowfirst.com Sales Enquiries: sales@lowfirst.com

Visit Us

302 ANG MO KIO AVENUE 3
#01-1840
SINGAPORE 560302

-->

Frequently Asked Questions

As of this moment, we are only accepting payment through PayPal, which will allow fulfillment for both Credit Cards (Visa/Mastercard/Amex) and PayPal accounts on its own. All payment values are reflected, and accepted, in Singapore Dollars (SGD) only.

We endeavour to deploy support for other payment methods in the future.

All Web Hosting, and Email Hosting accounts are qualified for a 30-Day Money Back Guarantee, no questions asked. All Domain Name purchases/registrations/transfers are final. There are no refunds for Domain Name-related products, including activation of Domain Privacy features, and Proxy Registrant services for country-level TLDs.

As of this moment, we are providing Technical Support via the Virtual Helpdesk channel, which is available 24-hours a day, 7-days a week around the clock including weekends and globally-recognized public holidays.

All Web Hosting, and Email Hosting plans are fulfilled based on a minimum 1-year renewal term, and the longest is 3-years renewal term.

LiveChat

Reach out to our Sales Representatives and find out how we can help you to get an online presence today.

Helpdesk

Need help? Our friendly Customer Service Representatives are here for you.

Hosting

Domains

Support

Contact us